Complaints

School complaints procedure

Feedback from all stakeholders is taken very seriously and we always strive to do better.  For this end  we hope that feedback is managed before it becomes a complaint.

Parents should raise issues either with their class teacher or directly with Mr Barnett, the Headteacher.  If either / both of these channels do not result in a satisfactory understanding, formal complaints need to be submitted.  These should be addressed to Mr Barnett or to the Chair of Governors .

• The complaints procedure can be downloaded here.

• The Staff Code of Conduct can be found here.

• The Governor's Code of Conduct can be found here.

• Code of Conduct for Parents, Carers and Visitors can be found here.