School complaints procedure

Feedback from all stakeholders is taken very seriously and we always strive to do better.  For this end  we hope that feedback is managed before it becomes a complaint.

Parents should raise issues either with their class teacher or directly with Mr Barnett, the Headteacher.  If either / both of these channels do not result in a satisfactory understanding, formal complaints need to be submitted.  These should be addressed to Mr Barnett or to the Chair of Governors .