Complaints

School complaints procedure

Feedback from all stakeholders is taken very seriously and we always strive to do better. For this end we hope that feedback is managed before it becomes a complaint.

Parents should raise issues either with their class teacher or directly with Mr Barnett, the Headteacher. If either / both of these channels do not result in a satisfactory understanding, formal complaints need to be submitted in writing using the forms below. These should be addressed to Mr Barnett or to the Chair of Governors (chepworth@thorogateschool.co.uk).